Return & Exchange Policy

At our store, customer satisfaction is our top priority. We want you to feel confident when placing your order. If your jersey is not as described, arrives damaged, or the size does not fit as expected, we are here to help with an easy return or exchange process.

30-Day Return & Exchange Guarantee

You may request a return or exchange within 30 days of delivery.

Eligible Reasons for Return or Exchange

We gladly accept returns or exchanges if:

• The item received is different from the product description

• The wrong item, name, number, or size was sent

• The product arrives damaged or defective

• The size does not fit properly

• You are not satisfied with the overall quality of the item

Return & Exchange Options

Depending on the situation, we may offer one of the following:

• Free replacement with the correct item or size

• Exchange for another size or style

• Partial refund

• Full refund when applicable

How to Request a Return or Exchange

Please contact us at support@eraxstore.com within 30 days of receiving your order and include:

• Your order number

• A brief description of the issue

• Photos of the item (if damaged, incorrect, or different from description)

Our support team will review your request and respond within 24–48 business hours.

Important Notes

• Items should be in original condition whenever possible.

• Custom/personalized jerseys may still be eligible if there is a mistake on our side or if the item is not as described.

• We are committed to finding the best solution for every customer.

Shop With Confidence

We stand behind the quality of our jerseys and want every customer to be happy with their purchase. If there is ever an issue with your order, we will make it right.